Worksheet: Dealing with officials: how to talk

Task 1: match

Task 2: choose the answer

1. 🔢
   feeregistration certificateapplicationcase number
2. 🧾
   official decisionfeeappointmentpolice clearance
3. 🏠
   attachmentregistration certificateappointmentapplication
4. 📮
   registered maildeadlineappointmentobjection
5. 📋
   case numberofficial decisionregistered mailapplication

Task 3: write it yourself

1. Explain the topic “Dealing with officials: how to talk” in two sentences.
2. Name three things you learned in the lesson.
3. What would you advise a friend?