Worksheet: Conflicts: de-escalation instead of winning
Emotions, listening, stress, conflicts · 14+ · kapnula.de
Name:
Class:
Date:
Task 1: match
1. 🚶 →
2. 💭 →
3. 📞 →
4. 🚧 →
5. 💬 →
6. ⚡ →
7. 🧠 →
8. 👂 →
Task 2: choose the answer
- ⚡
thoughtstressI-statementemotion
- 🧠
active listeningcounselingemotionbehavior
- 🤝
counselingstressconflictboundary
- 💭
crisis hotlineactive listeningI-statementthought
- 👂
conflictcounselingboundaryactive listening
Task 3: write it yourself
- Explain the topic “Conflicts: de-escalation instead of winning” in two sentences.
- Name three things you learned in the lesson.
- What would you advise a friend?