K Kapnula
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Leçon 7 · classe 15+

OZG and digital administration: the online services

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ABCÄÖÜßDeutschland — schwarz · rot · gold

The OZG obliges authorities to offer online services: ELSTER for taxes, eID for the ID card, "Servicekonto" in cities. It works: tax return, child benefit, criminal record, vehicle registration. It fails: registration (some cities are in-person only), first residence permit. Problem: each state has its own portal. Start with account.bund.de — the BundID bundles services.

💻 Germany ranks 15th in the EU for digital services: in 2025 ~100 of 575 mandatory services run online.
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