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Lesson 3 · grade 15+
Who is who: the offices and their tasks
📖 Lesson
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🎯 Quiz — pick the translation
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✅ Lesson done
Bürgeramt — registration, ID card, certificates. Ausländerbehörde — residence permits and visas. Jobcenter — Bürgergeld and work. Agentur für Arbeit — counselling and unemployment pay. Finanzamt — taxes and Steuer-ID. Familienkasse — child benefit. Kfz-Zulassungsstelle — licence plates. Gesundheitsamt — health certificates for food work. Ordnungsamt — fines and minor offences.
- ●First ask: "Welches Amt ist zuständig?" — saves hours
- ●Online appointment > phone > walk-in (almost never possible)
- ●The authority guide on portal-deutschland.de shows the way
🏢 An average citizens' office handles ~200 visitors a day — 7 am slots are gone in minutes.
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Test yourself!
Quiz — pick the translation →
🖨 Worksheet
Practice the topic with the trainer — like after class